The Employees Provident Fund (EPF) has warned members of the spread of false messages and scams circulating via the social media, short messaging service (SMS) and WhatsApp applications.
According to a statement from EPF, the false messages sent to members claims that their EPF accounts would be blocked within 24 hours, unless they contacted a given mobile phone number.
EPF further states that official messages from EPF will display a five-digit shortcode as sender identification (ID), and the messages will not be sent to members from a personal mobile number.
There have also been syndicates or agents that had been offering their services via their social media to help members withdraw from their EPF savings in return for a fee. “EPF does not appoint or endorse any third party to facilitate members’ application for withdrawals. Members who are eligible to make withdrawals from their accounts can deal directly with EPF free of charge,” it said.
For clarification or further information, members may call the EPF Contact Management Centre at 03-89226000 or visit any EPF counters nationwide.
Members may also refer to EPF’s responses to false information at this link.