I’ve Been Scammed! Now What?

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I’ve Been Scammed! Now What?

Scams are more common than ever. Just recently, a company director in Ipoh lost over RM300,000 to an investment scam that he found over social media. The Star reported that the victim was contacted via Facebook and eventually made eight transactions to deposit money into different bank accounts.

Cases like these really hammers home the need to be extra vigilant when dealing with strangers and deals that are too good to be true.

Fortunately, there are systems in the palace to help those who are unfortunate enough to get scammed.

Notify your bank

The first thing you can do is immediately notify your bank via their respective scam hotline.

These can be found below:

Affin Bank: 03-8230 2222
Aggro Bank: 1200-88-2476
Alliance Bank: 03-5516 9800
AmBank: 03-2178 8888
Bank Islam: 03-2690 0900
Bank Muamalat: 03-2615 8000
Bank Rakyat: 1200-80-5454
BNP Paribas Malaysia: 03-2179 8383
BSN: 1200-88-1900
CIMB: 03-6204 7788
Hong Leong Bank: 03-7626 8899
HSBC: 1300-88-1388
Kuwait Finance House: 1300-888-534
Maybank: 03-5891 4744
MBSB: 03-2096 3000
OCBC: 03-8317 5000
Public Bank: 03-2177 3555
RHB: 03-9206 8118
SME Bank: 03-2603 7700
Standard Chartered: 1300-888-888
UOB: 03-2612 8100

In order to avoid getting scammed, you should also take the time to look up a number of resources to keep yourself informed about the potential dangers that are currently being monitored.

Here are a few resources that you can follow:

National Scam Response Centre (NSRC)

You could also choose to contact the National Scam Response Centre (NSRC) at 997.

Do note that calls to NSRC must be made within 24 hours of the scam incident and within its operating hours (8am – 8pm including weekends and public holidays).


Follow PDRM updates on current scams

The Royal Malaysian Police also provides frequent updates on their social channels to keep Malaysians informed of the latest fraud trends that they should be on the lookout.


Verify suspected accounts and mobile numbers

Do you receive suspicious phone calls and emails? It is a common experience for most of us daily.  There are ways you can verify any unknown caller or bank accoutns.

You can also checking bank accounts and mobile numbers linked to fraud cases at

Last, but not least, don’t forget to file a police report. 

If you are not sure whether you have become a victim of a scam, you can try referring to this article to see if there are any warning signs.

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