What is the cashback rate for the Alliance Bank Visa Signature Credit Card?
You can earn up to 5% cashback on eligible retail spending with your Alliance Bank Visa Signature Credit Card. Cashback applies to everyday purchases like dining, groceries, petrol, and online shopping. The percentage and monthly caps are based on the bank’s tiered cashback structure and credited automatically to your account every statement cycle.
How does the cashback system actually work?
Cashback is earned automatically whenever you make eligible retail transactions. The percentage you receive depends on your total monthly spend and merchant category. Cashback is credited to your card account in the following billing cycle, no redemption required. Non-eligible transactions such as cash advances, balance transfers, instalment plans, and fees do not earn cashback.
What is the minimum income required to apply for the card?
To qualify for this card, you’ll need to earn at least RM48,000 a year (or RM4,000 per month) and be at least 21 years old for a principal card. Supplementary cardholders must be 18 years old and above. Applications can be made online through Alliance Bank or any branch.
How long does it take to get approval after submitting my application?
Card applications are typically processed within three to five working days once all required documents are received. Applicants with existing Alliance Bank relationships, such as deposit or loan accounts, may enjoy quicker approval times.
What is the finance charge or interest rate for the card?
The Visa Signature card follows a tiered interest-rate system based on your payment behaviour:
- 15% p.a. – if you make prompt payments for 12 consecutive months
- 17% p.a. – if you pay on time for 10 or more months in the last 12 months
- 18% p.a. – if you do not meet the above criteria
Cash advances and balance transfers are charged separately according to the bank’s prevailing promotional rates.
Is there an annual fee, and can it be waived?
Yes. The annual fee is RM148 for the principal card, while the supplementary card is free for life.
- First-year waiver: The annual fee is automatically waived in your first year.
- Lifetime waiver for Alliance Privilege customers: If you are an Alliance Privilege customer, that is, you maintain at least RM300,000 in net investable assets with Alliance Bank, you’ll enjoy a lifetime annual fee waiver.
- Lifetime waiver for Alliance Personal customers: If you are an Alliance Personal customer with a relationship balance of at least RM100,000 (deposits and/or investments combined) or if you hold a home-financing facility with the bank, you’ll also enjoy a lifetime waiver.
If you do not meet either condition, the annual fee of RM148 will apply from your second year onward.
How can I waive or reduce the annual fee?
The previous “minimum number of swipes” and “minimum spend” waiver conditions have been discontinued.
As of 1 August 2025, annual-fee waivers apply only if you qualify as either:
- An Alliance Privilege customer (with at least RM300,000 in net investable assets), or
- An Alliance Personal customer (with at least RM100,000 in combined deposits or investments, or holding a home-financing facility).
If you don’t fall into either category, the standard annual fee of RM148 will apply starting from your second year.
What types of transactions are excluded from earning cashback?
Transactions that don’t qualify for cashback include:
- Cash advances and balance transfers
- Instalment payment plans (IPP/FPP)
- Finance charges, fees, and late-payment charges
- Government-related and charity payments
- Reversed, cancelled, or disputed transactions
What travel and lifestyle perks does the card include?
Your Visa Signature card gives you lifestyle privileges such as exclusive dining and shopping offers, Visa Signature global deals, and complimentary e-hailing airport ride credits (for eligible spenders meeting the annual criteria).
Please note that airport lounge access is not included for the standard Visa Signature card; it’s exclusive to the Privilege Visa Signature tier.
Does the card offer rewards points in addition to cashback?
Yes. The Visa Signature card also participates in Alliance Bank’s Timeless Bonus Points (TBP) programme. Certain categories, such as e-wallet reloads and online transactions, may earn TBP instead of cashback, depending on current campaigns or spend tiers. The reward structure and monthly caps are subject to change, so always refer to the latest Alliance Bank updates for details.
Can I use the card overseas, and what are the foreign transaction fees?
Yes. You can use your Visa Signature card worldwide wherever Visa is accepted. For foreign-currency transactions, Alliance Bank applies a foreign transaction fee of up to 1%, plus Visa’s currency conversion rate. The converted amount will appear on your statement in Malaysian Ringgit (MYR).
How do I activate my Alliance Bank credit card?
You can activate your card instantly via the Alliance Bank mobile app, through Alliance Online Banking, or by calling the Customer Service Hotline. Once activated and your PIN is set, your card is ready for use.
How can I pay my credit card bill online?
You can pay your bill through Alliance Online Banking, JomPAY, interbank transfers (FPX), or by setting up auto-debit from your Alliance Bank deposit account. The minimum monthly repayment is 5% of your outstanding balance or RM50, whichever is higher.
How do I cancel my credit card?
To cancel, call the Alliance Bank Customer Service Hotline or visit your nearest branch. Ensure your outstanding balance is fully settled before closing the account. Any unredeemed cashback or reward points will be forfeited upon cancellation.
How can I protect my card from unauthorised transactions or fraud?
Turn on SMS alerts and in-app notifications to monitor every transaction. You can also freeze or unfreeze your card anytime through the Alliance Bank mobile app. If your card is lost or stolen, call the 24-hour hotline (03-5516 9988) immediately to block it and prevent misuse.
(Last verified: Nov 2025)
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