Maxis Frequently Asked Question
What are the speeds I can apply for with Maxis Fibre Home internet?
The Maxis Home Fibre internet plans comes in speeds of 30Mbps, 100Mbps, 300 Mbps, 500 mbps and super High Speed 800 Mbps. Depending on what you do online, you will surely find the best package that suits your habits and budget.
What are the fees and charges if I decide to downgrade or upgrade my broadband package?
With Maxis Home Fibre internet plans, you won’t need to worry about additional fees or charges when upgrading or downgrading your broadband package. Unlike any other internet service providers (ISP) in Malaysia, there will be no renewal of contract period when you decide to change between Maxis’ packages. However worth noting that for upgrading you plan, if any new devices are required to subscribe the new upgrade plan than it will be recontracted to 24 months.
Why should I go for Maxis Fibre Home internet?
Satisfied with your existing pay TV services and do not intend to change but need a fast internet connection? Then Maxis Home Fibre Internet is the right ISP for you. Instead of bundling up with additional pay TV services that you may not even make use of, Maxis’ Home Fibre Internet packages provides it’s subscribers with a very affordable home telephone line package. So if you’re making a fair amount of calls using your house phone monthly, you will definitely want to consider Maxis Home Fibre internet packages.
Does my house have Maxis Fibre Home internet covered?
Having both HSBA (TM) as well as their own NGBB infrastructure, Maxis practically have got you covered. On the downside, if you’re residing in a high rise building, the broadband plan will depend on the building infrastructure .
Will I enjoy any rebates, discount or gifts when I apply for Maxis Fibre Home internet packages?
If you are a Maxis One Plan subscriber, you’ll be able to enjoy unlimited data, calls and SMS on your mobile subscription. On top of that, you will be provided with a free router with 4G backup Dongle worth RM400. This router comes with a SIM card that whenever your fibre internet is interrupted, the wireless router will automatically switch to a 3G/4G connection as a temporary internet backup service.
What makes Maxis Fibre Home internet packages so good?
Maxis guarantees their customers 80% of subscribed package speed within the first 30 days of subscription. If the speed is anything below their guarantee, customers will be able to terminate their contract without paying a single cent. That’s how confident they are!