- WiFi 5 router
- 30 Mbps
- Coverage Area
- Landed and High-rise
- Download Quota
- Upfront Payment:
- Malaysian: RM100
- Non-Malaysians: RM500
- The upfront payment will be collected within 10 days from the date of their service activation. Customers will be notified on their successful payment through SMS and the payment will be reflected in their next bill.
- Installation: Standard installation is FREE. Fees will only be charged if you opt for non-standard installation.
- Early Termination: No penalty charge for termination made after the minimum contract period (24 months).
Unifi Home Broadband 30 Mbps FAQ
You can expect to receive your first e-bill within one (1) month upon service activation. The first bill will include pro-rated package fee (current usage) and one (1) month advance payment.
- e-Bill (softcopy) - e-Bill sent to your preferred email address for FREE
- SMS - You will also receive SMS text notification from 61000, 3 to 7 days from your bill date. The content is the bill amount, bill due date and Unifi portal link to view & pay the bill.
- Unifi Portal - You can view your bills for the past six (6) months via online by logging to Unifi.com.my
- MyUnifi app - You can view your bills for the past six (6) months via online by logging to MyUnifi app
Your refund will be transferred to your preferred bank account within three (3) months / 90 days upon termination. Please ensure to provide us with your banking details via our support channels or at any TMpoint outlet nationwide upon your termination request.