Ayer Hitam MP, Datuk Seri Dr Wee Ka Siong has asked the government to consider imposing hefty fines for banks when their e-payment or online payment services fail due to outages and downtimes without prior warning to the customers.<\/p>\n
Wee said that such happenings might cause untold frustration, embarrassment and anger for consumers, who might find themselves in a situation where they are unable to make payment due to unexpected bank downtime.<\/p>\n
In a Facebook post, Wee stated that due to this, he urges the Ministry of Finance (MoF) and Bank Negara Malaysia (BNM) to start imposing hefty fines on banks to act as a deterrent against unexpected downtimes.<\/p>\n
\u201cLiterally tens of millions of Malaysians are affected when such downtime or glitches occur without prior warnings.<\/p>\n
\u201cTherefore I call on the Ministry of Finance and BNM to impose hefty penalties on banks to act as a deterrent against any unannounced downtime and to ensure banks offer better services,\u201d said Wee in his Facebook post.<\/p>\n